Experience

A journey through product management, entrepreneurship, and building solutions that make a real impact. From startup environments to independent ventures, I've consistently delivered results.

Professional Experience

Business Analyst

Product Management
Telus
August 2022 - Present
Remote/Toronto

Spearheading Public Mobile's largest $6M rebranding initiative, translating business requirements into user stories for cross-functional teams.

Key Achievements

  • Increased team velocity from 24 to 70 points, accelerating product development.
  • Reduced campaign launch time from 72 hours to same-day delivery.
  • Maintained 99.99% uptime through infrastructure monitoring and upgrades.
  • Created monthly dashboards enabling data-driven roadmap discussions.

Highlights

  • $6M rebranding initiative leadership
  • 191% increase in team velocity (24→70 points)
  • 99.99% system uptime maintained
  • Same-day campaign launch capability

Core Skills Applied

Business AnalysisCross-functional LeadershipProcess OptimizationData AnalyticsInfrastructure Management

Research Assistant

Consulting
Innovate Niagara
June 2022 - August 2022
St. Catherines

Provided market intelligence and startup evaluation support, facilitating funding opportunities and business growth initiatives.

Key Achievements

  • Supported over 10 clients within a three-month timeframe.
  • Prepared comprehensive marketing intelligence reports.
  • Assisted in startup shortlisting for potential funding.
  • Facilitated connections between investors and startups.

Highlights

  • 10+ clients supported in 3 months
  • Market intelligence reporting
  • Startup funding facilitation
  • Investor-startup connections

Core Skills Applied

Market ResearchFinancial AnalysisInvestor RelationsMarketing IntelligenceStartup Evaluation

Product Development Manager

Product Management
Kynza Group
February 2021 - August 2022
Remote/Toronto

Led development of a beta mobile app with offshore team, driving transactions and securing funding through strategic product management.

Key Achievements

  • Drove $400K+ in transactions through successful app launches.
  • Secured $10K in grants and Fintech Cadence incubator acceptance.
  • Increased user retention by analyzing feedback and removing unnecessary features.
  • Improved team velocity by 85% through Agile implementation.

Highlights

  • $400K+ in transactions generated
  • $10K in grants secured
  • 85% team velocity improvement
  • Fintech Cadence incubator acceptance

Core Skills Applied

Mobile App DevelopmentOffshore Team ManagementInvestor RelationsAgile MethodologiesAnalytics

Business Analyst

Healthcare Analytics
The Ottawa Hospital
October 2020 - October 2021
Remote/Ottawa

Transformed healthcare operations through data visualization and process optimization, directly impacting patient care and hospital efficiency.

Key Achievements

  • Sped up ER services by 200% through clinical process streamlining.
  • Reduced employee confusion with room identification by 100%.
  • Enabled visualization of never-before-accessible historical data.
  • Completed major project in 80% of assigned timeline.

Highlights

  • 200% improvement in ER service speed
  • 100% elimination of room identification confusion
  • Historical data visualization breakthrough
  • 20% ahead of project timeline

Core Skills Applied

PowerBIProcess OptimizationHealthcare AnalyticsMicrosoft VisioServiceNow

Business Analyst

Consulting
Iversoft Inc.
July 2019 - November 2019
Ottawa

Led digital transformation initiatives and agile adoption while driving significant improvements in mobile app performance metrics.

Key Achievements

  • Migrated 100% of existing projects to agile environment.
  • Increased app engagement and downloads by 150%.
  • Established company-wide product strategy processes.
  • Analyzed and presented performance data from app stores.

Highlights

  • 100% project migration to agile
  • 150% increase in app engagement
  • Company-wide agile adoption
  • App store performance optimization

Core Skills Applied

Agile TransformationMobile AnalyticsProduct StrategyPerformance AnalysisDigital Transformation

Product Manager & Co-founder

Entrepreneurship
Hyfer Technologies (Co-founder)
February 2017 - November 2019
Remote/Toronto

Co-founded and scaled a technology company, managing cross-functional teams and driving global customer acquisition strategies.

Key Achievements

  • Successfully deployed 5+ products including mobile and web applications.
  • Increased Quarter-over-Quarter revenue by 50% within six months.
  • Presented products to over 5,000 people and 100 investors.
  • Introduced agile principles company-wide.

Highlights

  • 5+ products deployed successfully
  • 50% QoQ revenue growth in 6 months
  • Pitched to 100+ investors
  • Led 6-member cross-functional team

Core Skills Applied

Team LeadershipProduct StrategyInvestor RelationsGlobal MarketingAgile Implementation

Product Manager & Co-founder

Entrepreneurship
Knotify Inc. (Co-founder)
October 2017 - July 2019
Remote/Toronto

Co-founded mobile app startup, leading product development from concept to launch while establishing efficient development processes.

Key Achievements

  • Successfully converted idea into launched mobile application.
  • Improved team productivity by 50% through enhanced business logic.
  • Created comprehensive product roadmaps across multiple verticals.
  • Established user story documentation and requirements processes.

Highlights

  • Idea-to-app successful conversion
  • 50% team productivity improvement
  • Multi-vertical product roadmap creation
  • Process optimization leadership

Core Skills Applied

Mobile App DevelopmentProduct RoadmappingTeam ProductivityUser StoriesStartup Leadership

UA Developer Intern

Technical Development
SAP Labs
May 2016 - May 2017
Waterloo, Ontario

Developed and maintained Java + Angular web applications for database monitoring, while contributing to CI/CD pipeline automation.

Key Achievements

  • Improved database reliability across multiple systems.
  • Automated deployments reducing manual effort and accelerating bug detection.
  • Contributed to 1TB+ help portal database architecture.
  • Enhanced search accuracy and speed through database optimization.

Highlights

  • Java + Angular web app for system monitoring
  • Jenkins CI/CD pipeline automation
  • 1TB+ database architecture contribution
  • Search performance optimization

Core Skills Applied

JavaAngularDatabase ArchitectureCI/CDJenkinsShell Scripting

Software Developer & Technical Analyst

Technical Development
York University
August 2012 - April 2018
Toronto

Held various technical roles, contributing to software development, data migration, and system maintenance for the university.

Key Achievements

  • Converted staff applications from C++/Visual Prolog to jQuery and Java web apps.
  • Resolved hardware problems and assisted students with computer-related issues.
  • Migrated documents and transferred data for Student Information Services.
  • Worked with various technologies including Java, jQuery, PL/SQL, and Oracle.

Highlights

  • C++ to Java/jQuery app conversion
  • Hardware and remote support
  • Student data migration
  • Database handling

Core Skills Applied

Software DevelopmentTechnical SupportData MigrationDatabase ManagementSystem Maintenance

Education

Academic foundation combining artificial intelligence, business strategy, and entrepreneurship.

MSc in AI for Business

Artificial Intelligence & Business Strategy
National College of Ireland•2024 - 2026 (Expected)

Business Management & Entrepreneurship

Business Administration
Algonquin College•2019 - 2021

Certifications & Training

Continuous learning across technology, business, and specialized domains to stay at the forefront of innovation.

Featured Certifications

Python Development

Mimo • 2025

Generative AI and Its Impact to Business

Skillsoft • 2024

Product Management: Building a Product Strategy

Skillsoft • 2024

Scrum Master Certification

International Scrum Institute™ • 2019

Enterprise Design Thinking

IBM • 2020

Entrepreneurship 101

MaRS Discovery District • 2019

OneTrust Certified GRC Professional

OneTrust • 2021

Development & Technical

Python Development
Mimo • 2025
React For Beginners
Bostype Inc • 2018
Android Development
Udemy • 2018
Java Web Services & REST API
Udemy • 2018
SAP HANA Cloud Platform
SAP • 2016

Business & Management

Scrum Master Certification
International Scrum Institute™ • 2019
Enterprise Design Thinking
IBM • 2020
Entrepreneurship 101
MaRS Discovery District • 2019
Pricing Strategy
LinkedIn • 2020
Retail Sales Management
LinkedIn • 2020

Data & Analytics

Power BI Essential Training
LinkedIn • 2020
QuickBooks Online Training
LinkedIn • 2020

Privacy & Compliance

OneTrust Certified Privacy Professional
OneTrust • 2021
OneTrust Vendor Risk Management Expert
OneTrust • 2021

Marketing & Content

Social Marketing Certification
Hootsuite • 2019
Digital Marketing Tools
LinkedIn • 2020
Content Producer Guide
TELUS • 2024
Contentful Developer Guide
TELUS • 2024

Career Impact

Numbers that reflect the tangible impact of my work across different roles and projects.

$6M+
Project Value Led
10K+
Capital Raised
12+
Years of Experience
8+
Companies & Startups

My Next Challenge

I am seeking a role where my unique blend of startup agility and enterprise experience can drive significant impact and lead meaningful change.

Product Leadership

A senior role where I can apply my experience in product strategy and lead cross-functional teams to deliver on ambitious goals.

High-Impact Environment

A company that values innovation and empowers its teams to build products that can scale and positively impact millions of users.

Meaningful Products

A team that builds products with a clear purpose, solving important problems and creating a tangible positive impact on a global scale.

Ready to Work Together?

Let's discuss how my experience and skills can contribute to your team's success and help build products that users love.