Experience

A journey through product management, entrepreneurship, and building solutions that make a real impact. From startup environments to independent ventures, I've consistently delivered results.

Professional Experience

Business Analyst

Product Management
Telus
August 2022 - Present
Remote/Toronto

Spearheading Public Mobile's largest $6M rebranding initiative, translating business requirements into user stories for cross-functional teams.

Key Achievements

  • Increased team velocity from 24 to 70 points, accelerating product development.
  • Reduced campaign launch time from 72 hours to same-day delivery.
  • Maintained 99.99% uptime through infrastructure monitoring and upgrades.
  • Created monthly dashboards enabling data-driven roadmap discussions.

Highlights

  • $6M rebranding initiative leadership
  • 191% increase in team velocity (24→70 points)
  • 99.99% system uptime maintained
  • Same-day campaign launch capability

Core Skills Applied

Business AnalysisCross-functional LeadershipProcess OptimizationData AnalyticsInfrastructure Management

Research Assistant

Consulting
Innovate Niagara
June 2022 - August 2022
St. Catherines

Provided market intelligence and startup evaluation support, facilitating funding opportunities and business growth initiatives.

Key Achievements

  • Supported over 10 clients within a three-month timeframe.
  • Prepared comprehensive marketing intelligence reports.
  • Assisted in startup shortlisting for potential funding.
  • Facilitated connections between investors and startups.

Highlights

  • 10+ clients supported in 3 months
  • Market intelligence reporting
  • Startup funding facilitation
  • Investor-startup connections

Core Skills Applied

Market ResearchFinancial AnalysisInvestor RelationsMarketing IntelligenceStartup Evaluation

Product Development Manager

Product Management
Kynza Group
February 2021 - August 2022
Remote/Toronto

Led development of a beta mobile app with offshore team, driving transactions and securing funding through strategic product management.

Key Achievements

  • Drove $400K+ in transactions through successful app launches.
  • Secured $10K in grants and Fintech Cadence incubator acceptance.
  • Increased user retention by analyzing feedback and removing unnecessary features.
  • Improved team velocity by 85% through Agile implementation.

Highlights

  • $400K+ in transactions generated
  • $10K in grants secured
  • 85% team velocity improvement
  • Fintech Cadence incubator acceptance

Core Skills Applied

Mobile App DevelopmentOffshore Team ManagementInvestor RelationsAgile MethodologiesAnalytics

Business Analyst

Healthcare Analytics
The Ottawa Hospital
October 2020 - October 2021
Remote/Ottawa

Transformed healthcare operations through data visualization and process optimization, directly impacting patient care and hospital efficiency.

Key Achievements

  • Sped up ER services by 200% through clinical process streamlining.
  • Reduced employee confusion with room identification by 100%.
  • Enabled visualization of never-before-accessible historical data.
  • Completed major project in 80% of assigned timeline.

Highlights

  • 200% improvement in ER service speed
  • 100% elimination of room identification confusion
  • Historical data visualization breakthrough
  • 20% ahead of project timeline

Core Skills Applied

PowerBIProcess OptimizationHealthcare AnalyticsMicrosoft VisioServiceNow

Business Analyst

Consulting
Iversoft Inc.
July 2019 - November 2019
Ottawa

Led digital transformation initiatives and agile adoption while driving significant improvements in mobile app performance metrics.

Key Achievements

  • Migrated 100% of existing projects to agile environment.
  • Increased app engagement and downloads by 150%.
  • Established company-wide product strategy processes.
  • Analyzed and presented performance data from app stores.

Highlights

  • 100% project migration to agile
  • 150% increase in app engagement
  • Company-wide agile adoption
  • App store performance optimization

Core Skills Applied

Agile TransformationMobile AnalyticsProduct StrategyPerformance AnalysisDigital Transformation

Product Manager & Co-founder

Entrepreneurship
Hyfer Technologies (Co-founder)
February 2017 - November 2019
Remote/Toronto

Co-founded and scaled a technology company, managing cross-functional teams and driving global customer acquisition strategies.

Key Achievements

  • Successfully deployed 5+ products including mobile and web applications.
  • Increased Quarter-over-Quarter revenue by 50% within six months.
  • Presented products to over 5,000 people and 100 investors.
  • Introduced agile principles company-wide.

Highlights

  • 5+ products deployed successfully
  • 50% QoQ revenue growth in 6 months
  • Pitched to 100+ investors
  • Led 6-member cross-functional team

Core Skills Applied

Team LeadershipProduct StrategyInvestor RelationsGlobal MarketingAgile Implementation

Product Manager & Co-founder

Entrepreneurship
Knotify Inc. (Co-founder)
October 2017 - July 2019
Remote/Toronto

Co-founded mobile app startup, leading product development from concept to launch while establishing efficient development processes.

Key Achievements

  • Successfully converted idea into launched mobile application.
  • Improved team productivity by 50% through enhanced business logic.
  • Created comprehensive product roadmaps across multiple verticals.
  • Established user story documentation and requirements processes.

Highlights

  • Idea-to-app successful conversion
  • 50% team productivity improvement
  • Multi-vertical product roadmap creation
  • Process optimization leadership

Core Skills Applied

Mobile App DevelopmentProduct RoadmappingTeam ProductivityUser StoriesStartup Leadership

UA Developer Intern

Technical Development
SAP Labs
May 2016 - May 2017
Waterloo, Ontario

Developed and maintained Java + Angular web applications for database monitoring, while contributing to CI/CD pipeline automation.

Key Achievements

  • Improved database reliability across multiple systems.
  • Automated deployments reducing manual effort and accelerating bug detection.
  • Contributed to 1TB+ help portal database architecture.
  • Enhanced search accuracy and speed through database optimization.

Highlights

  • Java + Angular web app for system monitoring
  • Jenkins CI/CD pipeline automation
  • 1TB+ database architecture contribution
  • Search performance optimization

Core Skills Applied

JavaAngularDatabase ArchitectureCI/CDJenkinsShell Scripting

Software Developer & Technical Analyst

Technical Development
York University
August 2012 - April 2018
Toronto

Held various technical roles, contributing to software development, data migration, and system maintenance for the university.

Key Achievements

  • Converted staff applications from C++/Visual Prolog to jQuery and Java web apps.
  • Resolved hardware problems and assisted students with computer-related issues.
  • Migrated documents and transferred data for Student Information Services.
  • Worked with various technologies including Java, jQuery, PL/SQL, and Oracle.

Highlights

  • C++ to Java/jQuery app conversion
  • Hardware and remote support
  • Student data migration
  • Database handling

Core Skills Applied

Software DevelopmentTechnical SupportData MigrationDatabase ManagementSystem Maintenance

Education

Academic foundation combining artificial intelligence, business strategy, and entrepreneurship.

MSc in AI for Business

Artificial Intelligence & Business Strategy
National College of Ireland2024 - 2026 (Expected)

Business Management & Entrepreneurship

Business Administration
Algonquin College2019 - 2021

Certifications & Training

Continuous learning across technology, business, and specialized domains to stay at the forefront of innovation.

Featured Certifications

Python Development

Mimo2025

Generative AI and Its Impact to Business

Skillsoft2024

Product Management: Building a Product Strategy

Skillsoft2024

Scrum Master Certification

International Scrum Institute™2019

Enterprise Design Thinking

IBM2020

Entrepreneurship 101

MaRS Discovery District2019

OneTrust Certified GRC Professional

OneTrust2021

Development & Technical

Python Development
Mimo2025
React For Beginners
Bostype Inc2018
Android Development
Udemy2018
Java Web Services & REST API
Udemy2018
SAP HANA Cloud Platform
SAP2016

Business & Management

Scrum Master Certification
International Scrum Institute™2019
Enterprise Design Thinking
IBM2020
Entrepreneurship 101
MaRS Discovery District2019
Pricing Strategy
LinkedIn2020
Retail Sales Management
LinkedIn2020

Data & Analytics

Power BI Essential Training
LinkedIn2020
QuickBooks Online Training
LinkedIn2020

Privacy & Compliance

OneTrust Certified Privacy Professional
OneTrust2021
OneTrust Vendor Risk Management Expert
OneTrust2021

Marketing & Content

Social Marketing Certification
Hootsuite2019
Digital Marketing Tools
LinkedIn2020
Content Producer Guide
TELUS2024
Contentful Developer Guide
TELUS2024

Career Impact

Numbers that reflect the tangible impact of my work across different roles and projects.

$6M+
Project Value Led
10K+
Capital Raised
12+
Years of Experience
8+
Companies & Startups

My Next Challenge

I am seeking a role where my unique blend of startup agility and enterprise experience can drive significant impact and lead meaningful change.

Product Leadership

A senior role where I can apply my experience in product strategy and lead cross-functional teams to deliver on ambitious goals.

High-Impact Environment

A company that values innovation and empowers its teams to build products that can scale and positively impact millions of users.

Meaningful Products

A team that builds products with a clear purpose, solving important problems and creating a tangible positive impact on a global scale.

Ready to Work Together?

Let's discuss how my experience and skills can contribute to your team's success and help build products that users love.